Clinician Terms of Use Agreement| Abridge
Abridge Clinician Terms of Use Agreement
These Abridge Clinician Terms of Service (“Terms”) govern your (“You” or “Your”) use of the Abridge clinician support platform and any related application programming interface (the “Abridge Clinician” or “ Platform”) made available by Abridge AI Inc. (“Abridge”, “We” “Our” or “Us”) that supports providers, and provider practices, in patient management through audio records, transcription services, and Abridge Content (as defined below) on the Platform, as more fully described in these Terms (collectively, the “Abridge Services”). These Terms describe your rights and responsibilities as a User (as defined below) of the Platform in connection with Your use of the Abridge Services.
PLEASE READ THESE TERMS CAREFULLY. BY CLICKING “ACCEPT” OR ACCESSING OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS INCLUDING THE PRIVACY POLICY AND THE BUSINESS ASSOCIATE AGREEMENT WHICH ARE INCORPORATED INTO THESE TERMS. If You are not eligible, or do not agree to these Terms, then You do not have permission to access or use the Platform.
If You are using the Abridge consumer application for patients, or any related software or services, please review the Abridge Terms of Service that applies to Your use of that application (the “Abridge Patient Application”).
UNLESS YOU ARE LOCATED IN A JURISDICTION THAT PROHIBITS THE EXCLUSIVE USE OF ARBITRATION FOR DISPUTE RESOLUTION, THESE TERMS PROVIDE THAT ALL DISPUTES BETWEEN YOU AND ABRIDGE REGARDING THESE TERMS WILL BE RESOLVED BY BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THIS AGREEMENT, EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY, AND YOUR CLAIMS CANNOT BE BROUGHT AS A CLASS ACTION. PLEASE REVIEW SECTION 17 (“DISPUTE RESOLUTION AND ARBITRATION”) OF THESE TERMS FOR THE DETAILS REGARDING YOUR AGREEMENT TO ARBITRATE ANY DISPUTES WITH ABRIDGE AND YOUR ABILITY TO OPT-OUT.
Terms
1. What These Terms Cover
(a) Abridge Platform
These Terms govern the Abridge Clinician Platform. These Terms include our Privacy Policy and, to the extent applicable, our Business Associate Agreement (“BAA”).(b) Consumer Software Products Not Covered
These Terms do not apply to the Abridge Patient Application which is made available to patients and which requires a separate license agreement with Us.2. Abridge Platform
(a) License.
Subject to the restrictions set forth in these Terms, Abridge grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Platform in connection with the Abridge Services and to access other information related to conversations and visits shared with you from patients (“Patient Data”) on the Platform. You may use the Platform, subject to these Terms, solely for Your internal business purposes limited to training, patient care services, and evaluating the Platform for potential use in patient care services. You and not Abridge shall be solely responsible to obtain Your patient’s consent to allow Abridge to collect, store, and process Patient Data in any form for Abridge to provide the Abridge Services to You. You shall comply and require that Your employees comply with all applicable laws, rules and regulations, including HIPAA, with regard to patients’ rights to Patient Data stored by Abridge under these Terms.
(b) Account.
Once You create an Abridge account on the Platform (“Abridge Account”), You will be considered a “User”. You should be the sole user of your Abridge Account. You are fully responsible and liable for Your employees’ compliance with these Terms and unauthorized use of your Abridge Account.
(c) Use of the Abridge Platform.
Before using the Platform, You will need to create an account. If You register for an account by way of a third party, such as a hospital with which you are affiliated, personal information You provided to that third party, such as Your name, phone number, email address and other information that third party allows us to access, will be used to create Your account with us, along with information that You provide to us directly. If You already have an account with Us which was created independently and then are invited to join by a third party, You will have access to the information stored independently previously by way of one Platform account, but the third party will control Your account with respect to activity under any master agreement.
(d) Communications.
By accessing or using the Platform, You consent to the use of Your Account Data to contact You via email, text message (SMS) or other electronic means in connection with the provision of the Abridge Services. You also agree that Your electronic consent will have the same legal effect as a physical signature.
3. Fees and Payment
An Abridge Account and the Platform may be provided to you free of cost through a third party partner, such as your health system or a health insurance company. You acknowledge that you are responsible for all fees and expenses related to accessing or using the Platform including internet service provider fees.4. Ownership
Abridge and its licensors exclusively own and retain all rights, title and interest in and to the Abridge Platform including the Platform and all websites, mobile applications, software, processes, algorithms, designs, user interfaces, branding, and other technology provided or used in connection with or that constitutes the Abridge Services. No right or license is granted to make any improvements, derivative works, or modifications to the Platform.5. Abridge Content
Abridge owns all right, title and interest in and to all content provided by way of use of the Platform. The Abridge Content is protected by copyright and other intellectual property laws throughout the world.6. User Content
(a) User Content Generally. Certain features of the Platform may permit You to upload content to the Platform. You retain the copyrights, including any moral rights, and any other proprietary rights that You may hold in the User Content.
(b) Limited License Grant to Abridge. By posting or publishing User Content, You grant Abridge a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid, transferable right and license to use User Content for any purpose.
7. Business Associate Agreement
The Parties agree that the BAA shall govern if Abridge creates, receives, maintains, or transmits “protected health information” for or on behalf of You under these Terms.8. Privacy Policy; Additional Terms
(a) Privacy Policy. The Privacy Policy is incorporated herein by reference, and made a part of these Terms.9. Modifications to these Terms
We reserve the right, at our discretion, to change these Terms on a going-forward basis at any time.10. Feedback
Abridge appreciates the ideas and suggestions of its Users. You may provide Abridge with information, suggestions, or other feedback with respect to the Abridge Services, and Abridge may use such Feedback in any manner.11. Representations, Warranties, and Disclaimer
(a) Mutual Representations. Each Party represents and warrants to the other Party that it has all necessary power and authority to enter into this Agreement.
(d) Disclaimer. THE ABRIDGE SERVICES ARE OFFERED AND PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND.
12. Indemnification
You will defend Us from and against any and all third party claims arising from or related to Your violation of these Terms.13. Limitations of Liability
IN NO EVENT WILL WE OR OUR LICENSORS OR SUPPLIERS HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS OR REVENUES.14. Term and Termination
The term of this Agreement begins on the date You agree to these Terms and will continue until either Party terminates these Terms by way of notice to the other Party.15. Dispute Resolution and Arbitration
(a) Generally. You and Abridge agree that every dispute arising in connection with these Terms will be resolved by binding arbitration.16. Modifications to this Arbitration Provision
If Abridge makes any future change to this arbitration provision, You may reject the change by sending us written notice within thirty (30) days of the change.18. Miscellaneous
(a) Governing Law; Venue. These Terms are governed by the laws of the State of Pennsylvania.
Last updated: November 25, 2025