Case Study

UVM Health Network improves professional fulfillment by 53%

Overview

Health system: Academic health system
# of Clinicians: 1,100
Headquarters: Vermont

The University of Vermont Health Network, an integrated academic health system, provides the highest quality of care to over one million people across Vermont and northern New York. To improve clinician wellbeing and streamline documentation, UVM Health Network evaluated multiple ambient documentation solutions. Following a robust vetting process with 50 primary care providers, UVM Health Network decided to roll out Abridge enterprise-wide.

Impact

With Abridge, clinicians at UVM Health Network have seen:

53% improvement in professional fulfillment

Using the Stanford Professional Fulfillment Index

60% decrease in after-hours documentation

51% decrease in cognitive load

Clinician Stories

Dr. Alicia Jacobs, Family Medicine

“Abridge is clinically smart and feels like it has been trained with clinician thinking. It creates a note that resonates with me, reading like a clinician wrote it.”

Dr. Marie Sandoval, Internal Medicine

“Because I'm able to get my notes done faster, I'm also able to get back to my patient messages and my patient phone calls faster. My patients are getting their clinical needs met more promptly.”

Dr. Sean Maloney, Family Medicine

“What amazes me is that it’s not scripted. I can talk to a patient, and Abridge will organize my assessment and plan with each problem, no matter how I do it.”

Vision

From Dr. Jason Sanders, CEO and President of the UVM Health Network Medical Group
“Abridge has delivered spectacular results for our clinicians. The superior quality of Abridge’s AI-generated note drafts, ease of onboarding, and ability to have a natural conversation made them the obvious choice by our Digital and Remote Health Committee for ambient documentation. Over the next few months, our goal is to thoughtfully roll out Abridge to every primary care clinician and then expand across additional specialties. We are looking forward to collaborating with the Abridge team to take the solution to the next level, shaping how our clinicians use Abridge to complete medical coding and patient referral instructions.”