Corewell Health Case Study | Abridge
Case Study
90% of clinicians give more focus to patients with Abridge
Overview
Corewell Health™ has chosen Abridge as its enterprise-wide AI platform for clinical documentation to deliver a better patient experience and increase clinician satisfaction. During a 90-day pilot, Corewell Health's enterprise team partnered with Abridge's customer teams to implement the technology and saw significant impact. Abridge will be available to 4,000 Corewell Health physicians and advanced practice providers across 21 hospitals and 300+ outpatient and post-acute locations.
Impact
With Abridge, clinicians at Corewell Health have seen:
90%
of clinicians give more undivided attention to patients
85%
increase in clinician satisfaction
61%
reduction in cognitive load
Cognitive load is the amount of mental effort to complete a task. Research shows when clinicians are cognitively overloaded, there is a higher risk of burnout and medical harm to patients.
Using the evidence-based burnout tool, Mini-Z
53%
decrease in burnout rate
48%
decrease in after-hours work
Clinician Stories
Dr. Kristin Jacob
“As a practicing physician, I’ve experienced firsthand the emotional and mental tolls of the burden of clinical documentation. I'm now able to be more present with my patients and practice medicine in a more focused way. The reduction in cognitive load with Abridge has been incredibly freeing and is giving me back precious time with my patients and family."
Dr. Sue West
“Abridge has revitalized my passion for medicine by allowing me to focus on patient interactions rather than documentation. It has saved me countless hours, bringing joy back to my practice."
Dr. John Schuen
“As a pediatric subspecialist, Abridge has been tremendously liberating by capturing, organizing, and presenting information that I can quickly incorporate into my note. My notes are now more inclusive and finished more quickly so I can spend more time focusing on the patient and family.”
Dr. Matteo Valenti
“I’ve been very impressed with Abridge. I will admit I was skeptical, but after 30 minutes of training I was up and running. The quality of my patient notes is much better and I am spending more time with the patient rather than their chart. I couldn’t be happier!"
Dr. Sheetal Das
“Abridge has been life-changing for me. My patients have enjoyed having my undivided attention during their visits as well, evidenced by some great reviews! Thank you for making this PCP's life easier!”
Vision
Jason Joseph
“We are proud to be among the first to implement Abridge’s generative AI technology so our patients can get the best care possible from clinicians, who are more focused than ever on what matters most: connecting with and caring for patients. We are investing in innovative AI capabilities that improve workflow and efficiency and are deploying them across the state to make a significant impact not only on our patient care, but also on our clinicians’ quality of life.”